The Santa Barbara County Sheriff’s Office reminds the community that they have the option to send text messages to 9-1-1 during emergencies when voice calls are not feasible or safe.
The service operates under the principle, “Call if you can — text if you can’t.” It is especially beneficial for individuals who are speech-impaired, hard of hearing, deaf, or in situations where making a voice call could endanger their safety.
The most crucial detail to include in a text to 9-1-1 is the exact location of the emergency. Unlike voice calls, texts do not automatically provide location information to dispatchers.
The text service is only for emergencies. For non-emergencies, you can reach the dispatch center at 805-683-2724 or Sheriff’s Headquarters at 805-681-4100.
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