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City launches new citizen engagement mobile app

The City of Carpinteria makes customer service and engaging with our citizens a priority and we are excited to announce that we have partnered with GOGov, a government software company, to launch a new free mobile application called City of Carpinteria!

Residents will be able to submit service requests on the fly from their smartphones or on the web and access important City information regarding events, alerts and more. If a question arises, City workers will be able to have direct communication with residents to resolve issues together.

City of Carpinteria app will feature access to the following city resources:

  •       Submit Requests/Concerns with the easy access “Start Request” button
  •       Provide multiple photos when submitting a request
  •       Track requests and send messages to City Hall Staff regarding the status of a request
  •       Access Frequently Asked Questions through the fully searchable knowledge base

To download the free app, go to the Apple App Store or Google Play Store and search “City of Carpinteria.”